We accept a range of secure payment options to ensure a smooth and reliable checkout experience:

• Visa
  
• MasterCard
  
• American Express
  
• Apple Pay
  
• Google Pay
  
• Shop Pay
  
• Revolut Pay
  

All payments are processed securely through Shopify and protected by SSL encryption.

Yes. Complimentary shipping is offered on all orders within Canada. No minimum purchase is required.

At this time, Monaco Vintage ships exclusively within Canada. This allows us to maintain consistent delivery standards and reliable service.

• Order cut-off: 11:00 PM (EST)
  
• Processing time: 1–2 business days
  
• Delivery time: 5–8 business days
  
• Estimated total: 6–10 business days after order confirmation
  

Delivery times may vary slightly depending on location and seasonal demand.

Once your order has been shipped, you will receive a confirmation email with your tracking number.

You may also track your order via our Track My Order page.

If your order has not arrived within 15 business days after shipment, please contact us at Support@monacovintage.com.
We will promptly investigate the matter with the carrier.

You have 30 days from the date of delivery to request a return.

Items must be unworn, unused, with original tags attached, and returned in their original packaging, together with proof of purchase.

To initiate a return, please contact us at Support@monacovintage.com.

Returns sent without prior approval cannot be accepted.

Once your return request has been approved, you will receive detailed instructions along with the correct return address.

No. Return shipping costs are the responsibility of the customer. Once approved, we will provide clear guidance to ensure the return process is straightforward.

For hygiene or customization reasons, the following items cannot be returned:

• Perishable goods
  
• Custom-made or made-to-order items
  
• Personal care products
  
• Hazardous materials, flammable liquids, or gases
  

If you are unsure about a specific item, please contact us before purchasing.

We do not offer direct exchanges. The simplest option is to return the original item and place a new order for your preferred size or style.

Once an order has been confirmed, it cannot be cancelled. We recommend reviewing your cart carefully before completing checkout.

Once your return has been received and inspected, you will be notified by email.

Approved refunds are issued within 10 business days to the original payment method.

Please note that processing times may vary depending on your bank or payment provider.